Patient Safety

An Interview With The Creator Of PatientAider Application Navigates the World of Hospitals and Healthcare

Mari Miceli, who developed the PatientAider application, discusses why she developed the application to help patients, families and their advocates while in hospital educate themselves about patient safety.

By Michael Wong, JD (founder and executive director, the Physician-Patient Alliance for Health & Safety)

Often times, as a patient, the hospital and its staff can be a bewildering and seemingly unfriendly environment; processes, procedures, and even the language spoken can truly be confusing. In a recent NY Times article, “In the Hospital, a Degrading Shift From Person to Patient”, Benedict Carey writes:

Entering the medical system, whether a hospital, a nursing home or a clinic, is often degrading… at many others the small courtesies that help lubricate and dignify civil society are neglected precisely when they are needed most, when people are feeling acutely cut off from others and betrayed by their own bodies.

To help navigate this world of hospitals and healthcare, I recently spoke with Mari Miceli. Mari has worked over 15 years as a registered nurse after graduating from the University of Massachusetts, Lowell with a BS in Nursing and the University of Illinois with a BFA. in Industrial Design. She is also a Regional Network Chair, a volunteer position at the Patient Safety Movement Foundation. Read More